We exist to make our clients more successful through the use of print & digital media.
YOUR LOCAL PRINT, WEB, MARKETING, & MAILING PARTNER
OUR VALUES
Advancement
We are committed to growth as individuals and as a company, believing that there is always room for improvement.
Service
We are in the people business; everything that we do should be for the benefit of others – clients, co-workers and community.
Professionalism
We will act, communicate and present ourselves and the company in a professional manner.
Integrity
We can be trusted to do what is right, without anyone watching over us, and will own up to our failures regardless of the price.
Respect
We hold others in high regard and will treat them with courtesy, kindness and dignity, even if they do not return the effort.
Expertise
We know our products, services, policies, industry and clients, and strive to be the best at what we do.
Location
Watertown, New York
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ADDRESS:
210 Court St Suite 10
Watertown, NY 13601 -
WATERTOWN HOURS:
Monday to Friday 8am-5pm
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PHONE:
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FAX:
315-836-0043
HISTORY
AN INTRODUCTION TO THE COUGHLIN JOURNEY
Jere Coughlin saw immediate success when he printed the first edition of the Watertown Herald in 1886. Jere established a solid reputation as an expert printer. His competition admired his “painstaking care,” “grace of expression” and use of “unusually good paper.”
Jere Coughlin’s attention to detail and high standards for quality set new standards for the upstate New York printing industry.
Today, more than 140 years later, Coughlin continues to pursue new levels of quality and innovation. Rooted in the North Country, our heritage and experience give us a unique perspective on its evolving business landscape and the people and communities we serve

A timeline of the Coughlin journey

1886
Watertown Herald Began
The Watertown Herald newspaper began in 1886 by Jere Coughlin.
1900
1907
Coughlin Company formed
On May 20, 1907 the Coughlin Company, a NY Corporation, was formed.
1908
Jere Coughlin Passed Away
On Wednesday, July 8, 1908 Jere Coughlin passed away.
1949
The company remained in the Coughlin family until 1949.
1952
Mr. Barden Sole Owner
Mr. Barden took sole ownership of the business on June 30, 1952.
1950
1959
William Barden joined the company
William Barden, son of Kenneth, joined the company on October 13, 1959 and continued to run the business after the death of his father in 1998.
2000
Coughlin Company Merged with AMF Printing
On July 1, 2000, the Coughlin Company merged with AMF Printing, taking on the name of AMF/Coughlin Printing and the role of the largest commercial printer in the region.
2000
2002
Christian Business Endeavors, Inc. formed
On June 27, 2002, Brian Peck, Gary Ingram & Michael Biolsi formed Christian Business Endeavors, Inc for the purpose of purchasing West Side Printery in Carthage, NY.
2002
CBE, Inc. purchases West Side Printery
On September 18, 2002 CBE, Inc purchased West Side Printery and immediately moved it to 15 Bridge Street in Carthage.
2005
CBE, Inc purchased AMF/Coughlin Printing
On September 29, 2005 CBE, Inc purchased AMF/Coughlin Printing from Douglas Bockstance and William Barden and Brian Peck was named General Manager.
CBE had 2 locations in Watertown (Mill Street & Main Avenue), 1 location on State Street in Lowville and 1 location on Bridge Street in Carthage (the Watertown locations were eventually merged into the 144 Main Avenue building).
2008
Coughlin Website Division launched
In December, 2008, the website division was launched, headed by Mike Biolsi.

2009
First Website Client
On March 3, 3009, the first website for a client was launched for Full Gospel Businessmen’s International Watertown Chapter.
2010
CBE purchased Benjamin Printing
In October 2010 CBE purchased the assets of Benjamin Printing and was forced to move to a larger location at 210 Court St. in Watertown.
2011
Michael Biolsi named General Manager
On January 1, 2011 Michael Biolsi was named General Manager of the company as Brian Peck transitioned to a job outside of the Corporation.

2011
Mr. Ingram passed Away
On January 10, 2011, Mr. Ingram passed away. Though he managed the Lowville location, the Carthage location was closed at this time.
2015
Mr. Biolsi Sole owner
On August 14, 2015, Mr. Biolsi became the sole owner of the Corporation.

2020
MYNNY
On September 2, 2020, Lewis County Industrial Development Agency | Naturally Lewis partnered with Coughlin to create mynny.biz – an online website platform for local businesses.
2023
Civally
On April 11, 2023, Civally, a division of Coughlin Printing, was launched. This web platform was created to help small town and villages have websites that meet government requirements, are accessible, and provide a great user experience.
TODAY
Coughlin Printing
Coughlin has evolved beyond traditional printing, expanding our capabilities to include digital solutions that complement the printed pieces we’ve been creating for generations. Today, we bring printing, websites, mailing, marketing, design, business coaching, and team outstaffing together under one roof, giving our clients a single partner to help them grow and succeed.
While our roots remain firmly planted in the North Country, our reach extends well beyond our local community. From our single location in Watertown, we serve businesses throughout the region while providing website and digital solutions to clients across the United States. Through it all, our purpose remains the same: to help our clients be more successful through the strategic use of print and digital media.
Meet The Coughlin Team
The People That Make The Magic Happen
Click the + on each employee to view their bio.

Sierra Garcia
Marketing Design Coordinator | Parkville, MO
Hi, I’m Sierra. I’m the Marketing Design Coordinator at Coughlin Printing and have been part of the team since December 2023. I have a bachelor’s degree in graphic design and a love for photography, illustration, and animation. I work on a mix of internal and client-based marketing and branding projects, serve as a liaison for our Outstaffing clients, and take on a variety of creative projects along the way. When I’m not working, I’m usually illustrating, working on character design, or spending time with my little family.

Ed Hathaway
Front End Website Developer | Greensboro, NC
Hi, I’m Ed—photographer, artist, programmer, athlete, and proud husband and dad. I’ve been building websites for over 30 years and joined Coughlin part-time after retiring as an Athletic Program Director in North Carolina. I love helping people navigate their digital journey. My wife and I enjoy traveling, playing pickleball, and I play on a national hockey team based in southern Virginia.

Wilson Pennell
Assistant Manager | Lowville, NY
Hi, I’m Wil —the Assistant Manager here at Coughlin. I am a certified business coach with over 15 years of leadership experience and have a master’s degree in business. I’ve been with Coughlin since October of 2022 and support the team through development coaching, coordinating marketing initiatives, and managing our partnerships and CARES program. Outside of work, I enjoy time with my family, serving at church, reading, and playing games like cornhole, euchre, and dominoes. #LeadLikeJesus #RESOLVE

Carley Shepherd
Design Assistant | Watertown, NY
Hi I’m Carley. I’m a Graphic Artist & Design Assistant here at Coughlin Printing. My job mainly focuses on the print end of design – everything from Business Cards, Banners, Menus and Newsletters! I’m also a digital artist with experience in both Illustration and Animation. I love making cool stuff for awesome people everyday.

Hanna Lichtfuss
Website Designer | Cedar Crest, NM
Hi, I’m Hanna. I have over 14 years of graphic design and formal art experience and have been part of Team Coughlin for more than three years. When I’m not designing websites, I’m homeschooling my kids, exploring outdoors, or planning our next family adventure.

Brenda Young
Production Manager | Watertown, NY
Hi, I’m Brenda. I’ve been in the printing world since 1980 and have seen just about every change the industry can throw at us. Today, I serve as Production Manager, overseeing pricing, scheduling, quality control, and making sure every project runs smoothly from start to finish. I also lead our print design team and love working directly with customers. I’m a true “get-it-done” kind of gal.

Bill (William) Ferris
Print Production | Watertown, NY
Hi, I’m Bill. I’ve been with Coughlin since 2007 and bring over 40 years of experience in the print industry. I work in all phases of print production and provide a bit of comic relief along the way. Outside of work, I enjoy football, job-based reality TV, motorsports, history, science, and technology.

Andy Hansen
Website Developer | Watertown, NY
Hi, I’m Andy! I have a degree in Visual Communications from Keuka College, with a passion for front-end design and User Experience (UX). When I’m not behind a screen, I enjoy staying active through weightlifting and cardio. Every year, my fiancée and I get season tickets to the Watertown Wolves hockey team, and I’m a big OKC Thunder fan when it comes to basketball. Sports have always been a big part of my life, and I also played NCAA lacrosse while in college.

Laura Biolsi
Account Manager | Carthage, NY
Hi, I’m Laura—also known as the “Booky” here at Coughlin—and I’ve been part of the team for over 20 years. I love organization, so working with numbers is right up my alley. When I’m not crunching them, I enjoy coffee, shopping, gardening, and spending time with my family—especially my granddaughters.

Kathy Burch
Customer Service Representative | Watertown, NY
Hi, I’m Kathy. I have over 15 years of experience in customer service and human resources, and I love connecting with customers and working alongside our supportive team. Originally from Massachusetts, I’ve called New York home for 27 years. Outside of work, I enjoy family time, swimming, fishing, gardening, and just about anything outdoors.

Manali Shivapurkar
Website Designer – Junior Developer | Sackets Harbor, NY
Hi, I’m Manali! I have a Master’s degree in Human-Computer Interaction from SUNY Oswego. As a Website and UX Designer, I enjoy creating simple, inclusive, and user-friendly website experiences to help people find what they are looking for and reach their goals. Outside of work, I love spending time with loved ones, cooking, painting and doodling, exploring nature, and reading self-growth books. I’m always looking for new ways to learn, create, and find inspiration in the world around me.

Ken Lalone
Commercial Print Specialist | Watertown, NY
Hi, I’m Ken. I have over 18 years of experience working with a wide range of printing and marking processes, from digital and wide-format printing to engraving and direct-to-substrate work. I love helping customers find the right solution for their needs. Outside of work, I enjoy time with my wife and daughter, photography, cooking, gaming, fantasy books, and cheering on the Montreal Canadiens.

Valerie Deren
Website Liaison | Watertown, NY
Hi, I’m Valerie. I graduated from SUNY Oswego with a degree in graphic design and a minor in business administration. As Website Liaison, I help manage client needs and website implementation. Outside of work, I enjoy spending time with family, shopping, and exploring new creative outlets.

