Facebook is not your website.

Connecting with your customers is a team effort.

Written By: David Nisley & Rebecca Wallen

Updated on March 26, 2021.

84% of 25–30 year olds use Facebook. 75% of 18–24 year olds use Instagram. There are plenty more statistics, but they all boil down to this: people use social media. Social media platforms like Facebook are great networking tools to help get a customer in the door. They are the place to share updates about new policies or products, go behind-the-scenes of an upcoming event, get personal and introduce your team.

The real destination, however, is your website.

If Facebook, Instagram, and all the other social media platforms are the casual dinner conversation with your customers, your website is the house. Build it well, and make people feel at home. This is where customers get answers, information, and products. It is the introduction and final decision, all at once.

While plenty of information can be (and should be) shared on social media, platforms such as Facebook are not an alternative to a website.

Four reasons to have a website for your company:

1. Be found

Customers don't want to search forever.

243,055 new photos are uploaded to Facebook every minute. That's a lot of information that can be easily lost and forgotten as someone scrolls by. It also assumes the algorithms have put your post in front of someone! You can't depend on algorithms or people digging through to find your amazing post. When a potential customer is ready to make a decision, they'll head to Google. A website with good SEO (Search Engine Optimization) will pop right up, waiting with open arms.

2. Unleash creativity

Custom work is part of the deal.

Social media is a place to show off your creative side, but without control over the user interface, regulations, and ads surrounding your content. Designing a website is a custom project from the very beginning. Include an online store, interactive forms, blogs, news... or not! Working with a website designer gives you full creative control beyond Facebook's limited branding options, so you can truly show consumers what you do! 

3. Invest long-term

Don't lose everything you've worked for.

Ideally, your business already has a presence on Facebook, Instagram, LinkedIn, TikTok, and any other social media platforms that make sense for your goals. That's where people are spending time right now. But what happens when your target audience moves on to something else? Facebook might not be the best choice in the future. Investing in a website gives you one place to showcase your information, important announcements, and services. No matter what social media platform is the current favorite, you can always lead people right to your website.

4. Keep growing

Dream it. We'll help build it.

Your website should change as your company grows. Everything can be organized and updated in the perfect way to help your customers find the information they need. Use analytical tools to learn who is looking for you, how they found you, and other information that can help grow your business. 

Shameless Plug

DON'T CHOOSE. USE BOTH SOCIAL MEDIA AND A WEBSITE IN YOUR COMMUNICATION STRATEGY.

Getting your business online is easier than you think! Coughlin's website design department is ready to create, redesign, or refresh your website! We'll make sure your website is accessible, beautiful, and ready for everyone searching for you.

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Lowville

Address

210 Court St Suite 10
Watertown, NY 13601

Store Hours

Monday to Friday 8am-5pm

Phone: 315-788-8560 
Fax: 315-836-0043

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Address

7602 North State St
Lowville, NY 13367

Store Hours

Monday to Thursday 9am-5pm
Friday 9am-4:30pm

Phone: 315-376-3224
Fax: 315-376-7925

Email this Store

Watertown

Address

210 Court St Suite 10
Watertown, NY 13601

Store Hours

Mon-Fri 8am-5pm

Phone: 315-788-8560
Fax: 315-836-0043

Email this Store

Lowville

Address

7602 North State St
Lowville, NY 13367

Store Hours

Mon-Thu 9am-5pm | Fri 9am-4:30pm

Phone: 315-376-3224
Fax: 315-376-7925

Email this Store
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Coughlin Printing Group is the combination of people, resources and experience from the Coughlin Company, AMF Printing, Benjamin Printing and West Side Printery. Though we predominantly service Jefferson, Lewis, and St. Lawrence counties of Upstate New York, our region for both printing and website design has spread across the northeast US. We are proud of our printing heritage and the way that we have adapted to marry digital products to each of our print items.

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